Terms that protect every sender and recipient

You must comply with all applicable laws, secure lawful consent from recipients, and avoid abusive or deceptive messaging.

• You are responsible for the content transmitted through Mecurial.
• We may suspend access for spam, security incidents, or policy violations.
• You must maintain safeguards within your own environment to protect credentials.

We provide availability targets, deliverability support, and incident response as outlined in your agreement.

• Enterprise plans include a 99.99% availability target measured monthly.
• Named deliverability strategists partner with your teams on remediation.
• Incident communications, postmortems, and credits follow your service schedule.

We implement technical and organizational measures to safeguard data processed on your behalf.

• Encryption in transit and at rest, including dedicated hardware security modules.
• Role-based access controls, audit logging, and least-privilege enforcement.
• Data processing addenda and residency options aligned to regulated regions.

Fees, renewals, and termination rights align with the commercial schedule in your order form.

• Usage beyond committed volumes is invoiced monthly in arrears.
• Either party may terminate for material breach with thirty days’ notice.
• Upon termination, you may export data and request deletion per our privacy commitments.